Find the help you need.

As a community we’re all about lifting each other up and being better together.
That means if one of us is struggling, we want to help.

Sometimes though, talking to friends is not enough.
If you need some specific sort of help, here are some great organisations to contact.


Need to talk? Free call or text 1737 any time for support from a trained counsellor 

Lifeline – 0800 543 354 (0800 LIFELINE) or free text 4357 (HELP)

Suicide Crisis Helpline – 0508 828 865 (0508 TAUTOKO)

Healthline – 0800 611 116

Samaritans – 0800 726 666 

See more services by category below


Rape Crisis

For support after rape or sexual assault
0800 883 300

Women’s Refuge

If you are living in fear in your relationship or in your family, or know someone who is, you can get help right now. We offer all women in New Zealand and their children free advice, emergency accommodation and confidential advocacy services provided by women.
0800 REFUGE (733 843) (24 hours everyday)


Shakti is a not-for-profit community organisation working in the area of women’s development, empowerment and domestic/family violence intervention, prevention and awareness. We provide culturally competent support services for women, children and families of Asian, African and Middle Eastern origin.
0800 SHAKTI (24 hours everyday)

HELP Auckland

HELP provides support for survivors of sexual violence – if you need to make a report to the police, get help to manage the fallout, or just talk about what happened.
09 623 1700 (24 hours everyday)

HELP Wellington

HELP offers crisis intervention, counseling, prevention and education services.
04 499 7532 (24 hours everyday)

Shine (Te Kakano Tumanako)

We are a national domestic abuse charity making homes violence free.
0508 744 633 (9am to 11pm, 7 days)

Find Support (ACC)

Helping you access ACC-funded support following sexual abuse or assault, in your time, on your terms.

It is OK to ask for Help

The It’s not OK campaign is a community-driven effort to reduce family violence in New Zealand. Its goal is to change attitudes and behaviour that tolerate any kind of family violence.
0800 456 450 (9am – 11pm everyday)


Treatment and advice for those who have caused harm, or are worried that they might.

Man Alive

Run by men for men, Man Alive is dedicated to working in straightforward and practical ways, providing counselling and programmes to strengthen relationships with partners, children, family and friends.
0800 TANE ORA (0800 826 367)

Village Collective

A charitable trust that aims to support Pasefika communities with sexual and reproductive health needs.


Alcohol and Drug Helpline

0800 787 797

Gambling Helpline

0800 654 655

Quit Line

For help to stop smoking.
0800 778 778



0800 299 100
For support through trauma, loss and grief; 9am–5pm weekdays.


Citizens Advice Bureau

0800 FOR CAB (367 222)


MoneyTalks is a free financial helpline for advice and support from trained financial mentors. MoneyTalks can also connect you with services in your community.
(Monday to Friday 8am to 8pm. Saturday 10am to 2pm).
0800 345 123:
FreeText: 4029

Coalition of Community Law Centres

Free legal help throughout Aotearoa.


YouthLaw Tino Rangatiratanga Taitamariki is a free community law centre for children and young people nationwide. We offer free legal services to anyone under 25, or those acting on their behalf.
0800 UTHLAW (884 529)

Family Justice Services



Nationwide help and support line.
0800 OUTLINE (0800 688 5463)

The I’m Local Project

The I’m Local Project has a region-by-region directory of all the LGBTIQ groups and organisations around Aotearoa.


Depression Helpline

You can talk to a trained counsellor about how you are feeling or to ask any questions.
0800 111 757
Free text: 4202

Anxiety phone line

0800 269 4389 (0800 ANXIETY)

Supporting Families In Mental Illness

For families and whānau supporting a loved one who has a mental illness.
0800 732 825 - Auckland
Find other regions' contact details here.



Toll free helpline and lots of useful information for young people in Aotearoa.
0800 37 66 33


A website hub providing parents, family, whānau and friends with access to information, tools and support to help a young person who is struggling.


Improving outcomes for people with eating disorders and their families.
0800 2 EDANZ or 0800 233 269

Parent Help

For parents/whānau seeking support, advice and practical strategies on all parenting concerns. Anonymous, non-judgemental and confidential.
0800 568 856

Family Services 211 Helpline 

For help finding (and direct transfer to) community based health and social support services in your area.
0800 211 211